SHIPPING + HANDLING
Looking cool is awesome. We totally agree. Made in Trexico swag is awesome too….that is not in question. Getting your awesome self in touch with our awesome swag so you can look awesome together is important to us! However, we are not Amazon. What we mean is, please be patient when you order. You have our word that your products will arrive as fast as possible. (Made In Trexico drone shipping arriving in 2029). More often than not, your order will ship on the next business day
Our shipping rates are fixed and we do this to make things simple. All packages are mailed via USPS with tracking which you will receive via email as soon as your order ships.
MDFI Students: If you wish to purchase any swag listed on our webstore and do not want to pay shipping, you may purchase and have it brought to an upcoming MDFI class. Use the promo code ‘MDFIPICKUP’ at checkout to cancel out the shipping cost, and be sure to enter the class date in which you plan to pickup in the order comments.
Listen, here at Made In Trexico, we are never gonna’ give you up. We are never going to let you down. Heck, we’re never gonna’ turn around and desert you. But if something isn’t going the way you like, shoot us an email and we’ll get you taken care of. We promise. Should you find yourself in a fashion emergency and Made in Trexico swag is not immediately available, we recommend going to the mall with a friend and hitting up Hot Topic (tell not a soul).
If your product / order arrives damaged, please contact us right away so that we can file a claim with USPS. Any photos you can send of the damaged product and/or packaging would be of great help. Claims must be made within 30 days of delivery.
RETURNS + EXCHANGES
Unless otherwise noted on a specific product description, you may return UNOPENED merchandise up to 30 days after delivery; however, you are responsible for the shipping cost of sending the item(s) back to us.
Exchanges of UNOPENED merchandise is also permitted until 30 days after delivery; however, you are also responsible for the cost of shipping (both the return shipping and new shipping).
Once product is received back in our hands, we will issue a refund to the card used for purchase or send out the exchanged product.
To start this process, please email us at firstname.lastname@example.org. We can let you know the cost of shipping before you proceed with the return / exchange.